Grievance Procedures

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Send Payments and Correspondence to:
Spring-Ford Ice Hockey Club
P.O. Box 1132
Oaks, PA 19456-1132

 
SFIHC policy allows grievances to be filed for situations Club Members deem as handled inappropriately.

Definition of Grievance

A concern of an actual or supposed circumstance by a parent, player, coach, fan, committee member, appointed position, referee, or board member regarded as just cause for complaint

Grievance Procedure

A written statement of the Grievance must be presented to the SFIHC President prior to the next game.

Player Grievance

Players may need to be disciplined for certain actions. Issues with disciplinary actions, involving players, must first be discussed with the player’s Head Coach. If no acceptable resolution can be found a written report including the situation that occurred, the disciplinary action taken, and the concern of the player is to be submitted to the SFIHC Vice-President.

The Vice President will review the grievance and complete an inquiry. A decision will be made based on this inquiry and the player will be notified in writing of the decision. If no acceptable resolution is found with the Vice-President of the Board, a grievance may be filed with the President of the SFIHC. The President will review the grievance and render a final decision.

Coach Grievance

Coaches may need to be disciplined for certain actions. Grievances involving coaches must be submitted in writing to the President of the SFIHC. The President will review the grievance and render a final decision.

Parent/Fan Grievance

Parents involved in conflict should meet with their team representative to see if a solution can be arranged.

If no acceptable resolution can be found a written report including the situation that occurred, the disciplinary action taken, and the concern of the player is to be submitted to the SFIHC Vice-President.

The Vice President will review the grievance and complete an inquiry. A decision will be made based on this inquiry and the player will be notified in writing of the decision. If no acceptable resolution is found with the Vice-President of the Board, a grievance may be filed with the President of the SFIHC. The President will review the grievance and render a final decision.